The Toughest Thing About Communication

I am in the audience for the Wednesday Noon gathering of Toastmasters in downtown Mobile. Our speaker, the past president of the Club, leans over and cups her hands around her ears, just like someone does when intently trying to listen in a noisy environment. It is a great opening, with significant relevance to her speech on communication. The audience sits up to take notice. Her theme – the importance of listening and the inherent difficulties – are the points she makes throughout the … [Read more...]

Are Positive People Ever Negative?

Have you wondered if positive people are ever negative? Do they get down or experience disappointment? Do they ever have a bad attitude? The truth is, bad things happen to everyone. All of us have challenges in life. There are disillusionments. We do not get everything we want. Sometimes we lose. We have family, friends and coworkers who suffer. There is sickness and death. What we expect does not always happen. Our deepest desires sometime become our largest disappointments. Life is … [Read more...]

A Worthwhile Purpose

When people first meet me and hear that I own a transportation company, they always ask what we deliver. It is their first question. I use to answer by describing the products we deliver or our geographical locations. My answer today is totally different. I say the following: “We save lives daily. We keep the wheels of commerce moving. We make your life at home comfortable.” That answer usually elicits more questions. They really want to hear about saving lives. They are intrigued by my … [Read more...]

Seat on the Bus

Jim Collins, in his book, Good to Great , talks about seats on the bus. It is important in your business for people to have the right seat on the bus and to be on the right bus. A company can have the right people but have them in the wrong place. This can lead to many problems and the worst might be losing a valuable person that could succeed in a different job, the right seat. Even more important are people on the bus that do not belong on the bus. Jack Welch, the former CEO of GE, often … [Read more...]