A Book About a Delivery Person

I was attracted to The Fred Factor, because the book shares the story of a delivery person. Mark Sanborn, an internationally known author and motivational speaker, is the author of the Fred Factor. He identifies four principles that have been mastered by Fred the delivery person in this story. The delivery guy goes out of his way to serve his customers. Fred recognizes that his job involves more than just satisfying the person that signs his paycheck. It includes all the people who are … [Read more...]

Mondays are Great if You Have a Centerfielder

Who is a ‘Centerfielder’? The person who makes great plays in your life. He is the one whom you can call at 2:00am and know that he will come to your aid. He tells you what he thinks – not just what you want to hear. He desires success for you. Seeking no recognition, money or reward, he celebrates your victories. When you win, receive a prize or get a promotion, your ‘Centerfielder’ is in the audience. As you go to the podium, he remains in the background, out of the limelight. But you know … [Read more...]

Ten Reasons Why Mondays are Great

1) I live in America. This is the best country in the world. People are crossing our borders daily to get here. Our forefathers gave us a Constitution that is the best in the world. You really can live your dream in this country. 2) Monday is ‘opportunity day. ’ Many are suffering from a false belief that something is wrong about Mondays. It is the best day to get ahead of the competition. 3) I have love in my life. People I love, and who love me, include Mom, Dad, brothers, sisters, … [Read more...]

There are No Small Moments

I was not too happy when our oldest daughter left Cosmos, a dog, at our home after arriving from college. I had just started really enjoying our time alone with both of our kids now gone from home. Then Kelly arrived signifying that life was changing. And then there was Cosmos. And then there was no Kelly. Cosmos remained. Despite my unhappiness with this situation, there was additional frustration whenever my wife was out of town. She was out of town this particular morning and so I got to … [Read more...]

Mondays are Great

The Mondays Are Great philosophy had its beginning for me 38 years ago. In the early challenges of starting a transportation company, often I made the actual deliveries. While delivering a package and obtaining a signature, I would fill those idle seconds with conversation, as most of us do in those moments -- “How are you,?” and “How is it going?” were my frequent questions. I was excited every moment of the day, including during those delivery experiences, because I was living my dream -- … [Read more...]

Never Give Up

I love basketball. I played city league basketball when I was growing up in Birmingham. I also coached over 10 years of basketball. I continue to love to watch the March madness basketball tournament. Now, I have grandkids that play basketball and having coached and played just adds to the enrichment of watching from the sidelines. Caroline, one of my granddaughters, played in a game this weekend that I will never forget for the rest of my life. She is eight years old and plays on her school … [Read more...]

Are Positive People Ever Negative?

Have you wondered if positive people are ever negative? Do they get down or experience disappointment? Do they ever have a bad attitude? The truth is, bad things happen to everyone. All of us have challenges in life. There are disillusionments. We do not get everything we want. Sometimes we lose. We have family, friends and coworkers who suffer. There is sickness and death. What we expect does not always happen. Our deepest desires sometime become our largest disappointments. Life is … [Read more...]

A Worthwhile Purpose

When people first meet me and hear that I own a transportation company, they always ask what we deliver. It is their first question. I use to answer by describing the products we deliver or our geographical locations. My answer today is totally different. I say the following: “We save lives daily. We keep the wheels of commerce moving. We make your life at home comfortable.” That answer usually elicits more questions. They really want to hear about saving lives. They are intrigued by my … [Read more...]

Leadership Is Influence

I couple of years ago, I presented a few words at the funeral of a 12 year employee and consultant to our company. Of the audiences I have spoken to in the last few years, most of them were larger in number and the topic was usually on success, motivation or transportation. What a difference it was to speak in front of family and friends who were there to honor their loved one in the midst of their grief. I have lost my own parents and my wife has lost both of her parents as well. I have felt … [Read more...]

Define Attitude

"Define Attitude" was the request by Greg Williams, the host for the radio show, "Your Emerging Small Business", lunch and learn series. It was directed at me as I was the guest speaker yesterday on his show. I told Greg and the listening audience that I used a three-part definition for attitude The first part is what I call the glass half full. This was the mentality that Norman Vincent Peale so strongly talked about in his many books and speeches. When you think about this, a half full glass … [Read more...]